Flipkart — My flipkart account get blocked because of high number of return but they didn't mention anywhere about limitations on return

My flipkart mobile number [protected] is blocked because of high number of returns. It was mine 3 years old account so obviously I had ordered lots of product in 2-3 years . If there is High number of orders then obviously there is high chances of product faulty that's why there is high number of return/replacement. I'm a loyal and old customer of flipkart but they did injustice with me 😔. They don't take care of their old customers. Also they didn't mentioned anywhere about how many return or replacement are allowed... Also they didn't gave any warning