Flipkart — My Flipkart account is being blocked with false clarification from Flipkart | |
My Flipkart Login ID: [protected] I was facing some issues while purchasing Electronics items through Flipkart. I have raised complaint several times through their customer care executive but all efforts went in vain. Then I took the help of social media platform Facebook and Twitter to know the root cause of the Order cancellations from Flipkart side. In response, they assured me that issue will be resolved in few days time. But what they did is, They blocked my Flipkart account permanently by stating the quoted reason "our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account." I don't understand the point of blocking my account by mentioning a false reason which I had never intended to. Then I tried to connect with them through Customer care number but the it's saying NOT A Valid NUMBER. Then I tried to contact with them through Twitter again. Instead of providing solution they are providing the same reason again and again and upon asking for more clarifications they were simply ignoring my tweets and messages. I have attached screenshot of all the tweets and private messages with Flipkart. Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Jun 02, 2020 Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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