[Resolved]  Flipkart — My Gift Card Trapped

Address:Bangalore

Hi, It's been going to one year my account got blocked for an unethical reason made by them. I had to order a phone in flash sale, which was very demanding, so I had only one option for fast checkout, that is Gift Card. So I made a GC of 16999 rs and booked the phone it got ordered successfully and next second it got cancelled saying seller cancelled. Since its a flash sale, I had to wait a week for ordering. Ordered same way same result. I thought its because of limited stocks first but it turns out it's not. The very next day complained about it to the Customer Service team and they told to order some other products(footwear) to check the issue. It got ordered and didn't got cancelled and they told its only for electronics and blah blah. So I cancelled it. But still they didn't provide a solution for my problem. So I waited for next week sale and wola my account got blocked saying that I'm a reseller. Which is a very kind token from flipkart I received yet. I'm a student and i just claimed the free Flipkart Plus day before I tried booking the phone.

Now My EGV is blocked in that account. Contacted the CS several times no reply no solution. Either give the money as fresh EGV or unblock my account or else give it as real money. You guys keep doing this to customers without even a information from them. Its the biggest scam I've experienced so far. Scamming people to shut their mouth. That's what you guys doing and keep doing.
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Aug 17, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2021
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

I still didn’t get any help from you guys. Here I’m in Bangalore now. Will there be any benefit if we reach out to your office. Call me or do something it’s going to be a year from now. Due to lockdown we couldn’t reach Bangalore but we tried what we could with consumer complaints and writing everywhere. No result. Do the needful of a customer. Always keep on escaping with unethical reasons

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