[Resolved] Flipkart — my order number:od[protected].lg bluetooth home theatre

Kishor Kumar babu

Address:

Campus 6B, Limited. Pritech Park SEZ Bellandur Village Vathur Hobli, Outer Ring Rd, Vathur Hobli, Outer Ring Rd,, Ecospace Bengaluru Karnataka - 560037 Reg Mai I'd: [email protected], 560076

Hi,
On 10th Dec 2019 at 16:32 hrs we have ordered online thru one LG Bluetooth Home Theatre from Flipkart.
On 16th Dec 2019 we received the product, When i received, they package was damaged condition and not proper packing way, And I asked the shipping courier boy about the packing but he didn't respond.And inside checked we received wrong product Sony brand. Immediately i informed to Flipkart help center, they are suggested some steps we follow all steps and we shared my all government id proof.
But still not clear my issue.Again we contact to Flipkart help center but the team was not responding my call/mail.
They are cheating with me.
please enquiry this issue and Provide proper justice.Thanks.
My order number:OD[protected]

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Aug 7, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 30, 2019

Updated by Kishor Kumar babu Hi,
On 10th Dec 2019 at 16:32 hrs we have ordered online thru one LG Bluetooth Home Theatre from Flipkart.
On 16th Dec 2019 we received the product, When i received, they package was damaged condition and not proper packing way, And I asked the shipping courier boy about the packing but he didn't respond.And inside checked we received wrong product Sony brand. Immediately i informed to Flipkart help center, they are suggested some steps we follow all steps and we shared my all government id proof.
But still not clear my issue.Again we contact to Flipkart help center but the team was not responding my call/mail.
They are cheating with me.
please enquiry this issue and Provide proper justice.Thanks.
My order number:OD[protected]

Verified Support

Apr 20, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We would like to thank you for confirming that the refund has been credited to your account.

Your kind understanding and cooperation are appreciated.