Flipkart — My Order OD[protected] Cancelled on Flipkart without my request

Address:

H.No. 10-9-417, Sain Nagar 2, Nizamabad, Telangana - 503001

Hi,

I have ordered Midea 7 Kg washing machine (model name:MWMFL070GBFS) on Oct 29, 2020. Order ID is 'OD[protected]'. After application of offer the price was 10, 691 + 699 Complete protection plan. The order was shipped already but not delivered. On the delivery date I received a call saying the order will be cancelled as offer applied by mistake. I didn't agree for the cancellation and told them to deliver the product as promised. But the executive didn't accept. This is a breach of contract. I want to complaint this to consumer forum along with the proofs (Cal recordings, Screen shots and mails). I want the product back at the same price as promised. Moreover when I called back the customer care, they made me to wait 33 minutes without responding at all. I have call recording. But I am unable to attach it here.

I hope you provide proper resolution.

Thank you
Venkatesh Dondevar