[Resolved] Flipkart — my order was cancelled by flipkart service

Nila.

from Mumbai, Maharashtra

Address:

Purba Medinipur, West Bengal

Flipkart service is very poor, specially customer service. I posted a complaint against flipkart a few hours ago and they just sent me mails that they could not reach me... It's again absurd. This is how flipkart service do with their customers. My order was cancelled by flipkart, not by the seller. They sent me mail that the product is on high demand so they cancelled my order which is so rediculus. Again they sent me that address was incorrect. Flipkart can't be trusted anymore

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Sep 12, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2019

Flipkart Customer Care's response Hi Nilanjana,

We understand your concern and sorry that regarding your canceled order 'OD[protected]'.

We are sorry to let you know that your order was canceled by the seller as they can only fulfill orders for a limited quantity of this item.

This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart.

We have taken your valuable feedback and will surely share this to the seller so that this will not happen again in the future.

Please feel free to get back to us at any point of time for any further assistance and we will be happy to assist you.

We would like to thank you for your understanding and continued trust.