[Resolved]  Flipkart — my order was cancelled by the seller after approval and shipment

Address:Aligarh, Uttar Pradesh, 202002
Website:www.flipkart.com

I ordered a msi gv series
Laptop with order no-od[protected] on friday march 23 3:23 am. The order was placed and i paid
Through debit card an amount of 54990 inr. The item was even shipped
And was in transit then i got an email by flipkart that my order has been
Cancelled by the seller because they have listed the price incorrectly due
To an unforeseen error. Now this is a complete breach of buyer-seller
Contract as they have accepted the order and then cancelled it because of
Some mistake on their part. Also in the flipkart order summary it says order was cancelled by me which is completely not false as the flipkart email says order was canceled by the seller. If sellers can cancel any order like that how
Can we trust flipkart that if we see a compelling deal that it will be
Fulfilled. This creates a lack of trust in flipkart online marketplace as
How how we are supposed to believe in any ongoing sale that seller will
Honor the agreement and will not cancel it even after been packed and
Shipped. I am looking for a laptop for quite a time now. I was looking for
A compelling deal and it seemed like one. I am utterly disappointed in its
Service as it seemed like flipkart is more seller oriented than consumer
Oriented. If sellers don't honor their agreements how we are supposed to
Trust flipkart on buying something online. Attached are screenshots of the email and
The order summary.
+2 photos
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May 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 24, 2018
Updated by mohd nazar tyagi
Seller name is RetailNet
Verified Support
Mar 26, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Mar 27, 2018
Flipkart Customer Care's response
Customer was unhappy as the order was cancelled after shipping.

Apologized and informed that the order was cancelled by the seller due to incorrect pricing. Also informed we have provided an E-Gift Voucher of Rs 500 /- as a token of apology.

Information provided. Closing the case.
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