[Resolved] Flipkart — my ordered mobile phone tech screen not running | |||
Dear sir I had to order of realme c2 diamond black's mobile 32 gb by flipkart 1 month ago. Order no od[protected] Invoice number ] facr7q[protected] company name;- shreyash retail pvt. Ltd. Date:[protected] purchase person: ankit chaubey Bill / ship address ground floor c-77 sector 65 Noida uttar pradesh, reg. Mobile no. [protected] Handsets Fsn: mobffmg35czcfeff Problem I am experiencing the problem of not working the touch screen Please solve my problem. You mentioned the terms in the invoice of the 1-year warranty on the mobile phone i am following as per your term and condition please solve my problem at the earliest +1 videos Was this information helpful? | |||
Oct 3, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 02, 2019 Flipkart Customer Care's response Hi Ankit, Thanks for writing in. We're sorry to hear that you're facing issues with your Realme C2 (Diamond Black, 32 GB). Since the product was delivered to you on 20 Jul 19, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
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Received dammaged product and no response from day 1.more than 15 days over
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