Flipkart — My orders are getting cancelled right after successfully placing those orders | |
Why are my orders getting cancelled one after another. If you don't want to sell this item to me why is it on sale? I placed an order for the mobile realme narzo 10 worth 8999 rs. And it showed congratulations your order has been successfully placed. Then i go and check the orders window, it shows the order has been cancelled. It's not the first time this is happening with me and also not just with this flipkart account associated with this order but also with my other accounts also suffer from this issue. And i must say this issue is more often that we could say i could barely place any order at all. It's so rude to do this to a customer because if you can't sell a product then why would you show the order has placed successfully, you shouldn't because it is like doing fraud for a moment. You are wasting people's time by doing that especially on the occasions of flashsale events. I plea for justice and for all the others those who face this issue. If the particular seller is the culprit or responsible for this then he should be taught a lesson.
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Flipkart customer support has been notified about the posted complaint. Verified Support Jul 10, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. This is not something that we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding.
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as you can see this order was placed on a flash sale event, and I wasted my time. but this ain't the only time this happening to me. if you can please check into my account related to the order id. I could barely place an order in flash sales. theoretically I can and you show me the order has been successfully placed but then after is the real issue happens. if the issue is as you mentioned of poor stockage trend of the seller then you must warn him not to approve orders surmounted above his stock capability if the message order placed successfully is showing because of this reason. more clearly saying; I don't wanna see order placed message if you are about to cancel it afterwards, that's it. if you can't give it you must say the stock is out. that's it. with that I could go on with my things rather than wasting time on your product page for nothing at 12pm occasionally.