Flipkart — My paylater is hacked Because of flipkart's ignorance

Hi Team,

My flipkart account phone number has been changed, on 23rd Jan around 11 AM, immediately after that I reported the fraud to flipkart and ask them to change the contact number to the original and also asked to close pay later account which had 70000 credit. I followed up with them over call multiple times and asked them to block all the transactions. They just said they have escalated, in the evening around 6PM I received an email from flipkart about the pay later account closure within 72 hours, I asked to close the account immediately as the account is hacked.

They did nothing, and at night around 12:12 AM on 24th Jan 2022 they hacker placed an order of 7x10000 bluestone vouchers(OD[protected]. I saw the email in the morning and tried to cancel but I am not able to do so. I called flipkart and asked to reach bluestone.com to cancel if there is any txn made. They again delayed, and did not get any proper response from them yet. The mobile number which committed the fraud is [protected]. I tried all the possible things to prevent the fraud, but due to flipkart delay this happened, now its showing as pending EMI in my end, I would wish the cybercell to investigate the issue and give me a proper resolution.

Regards,
Satyajit Chakraborty.
+91-[protected]