[Resolved] Flipkart — my product is not being delivered even after promising me two delivery dates

AshwathiD

from Bengaluru, Karnataka

Address:	560011
Website:	Flipkart

I have ordered a shoe, ts delivery date was on 16th and i didnot receive the product on 16th. I raised a complaint and the delivery date was postponed to 19th and i still did not get the product. Its 20th today and they have not yet resolved my issue. What should i being doing whom do i contact regarding this. They just have the same thing to say when contacted they will resolve it by tomorrow. Its been 5 long days, if they do not have the product then why do they provide it in their cart. Please do help me regarding this.

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Dec 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 22, 2018

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.