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Flipkart — My refund money didn't credit though gift card

I ordered a shirt by Flipkart through gift card on 30th April and i return the shirt on 7 May, they should have return the money though gift card between 8 may to 10th May but I didn't get my gift card, I talk to flipkart but they are saying that they have credited the gift card to my flipkart account which is not there by the way, i don't understand what to do with it
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