[Resolved]  Flipkart — My return request not accepted as product send was diffrent and detail on bill was different its was all round 20 days

Address:Bharuch, Gujarat, 393002
Website:Flipkart

I have oder ikall k42 model from flipkart and i oder for black piece on day off oder when i recivee it it was of red colour but which do not matter mee as much but have some software issues the phone cant able to charge other phoneand network issues on sim soo on that shamee day i request for return and i call to coustumer care they approved it all was going good as easy but it was long proceer but on day of replace ment they check my phone and on that courier boy phone they info was diffrent from my original product soo hee refuse too takw myy replacement but its not my problem its thier retailers problem hee sent me wrong product and bill which both dont match and due too this i am help less u am trying my best and dont know how much time it will take more. I relly got frustated bcoz its more than 20 days. I am strugling for this product what kind of service is this they make me fell like criminal bcoz i truley dont know whats going on as if i change the product and trying to give another and making fool is this a kind off joke it reuien my expriencee of online shooping bcoz its just wastee my 20days + more. For single product if it take long i am gone complain a Case to company bcoz its matter of my degnity
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Jun 17, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 16, 2016
Flipkart Customer Care's response
Hello, Greetings from Flipkart! We are unable to find order number or contact details to resolve your complaint. We request you to please contact our customer care at[protected] for immediate assistance or you may send an e-mail to [protected]@flipkart.com Thank you for shopping with Flipkart!
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