Flipkart — my samsung s9 is not delivered yet

Furqan Hamid Draboo

Address:

Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

I have ordered a samsung galaxy s9 midnight black from flipkart on 19th march and it was a prepaid order. The product was supposed to be delivered within a week but due to lockdown it got delayed and then further delayed and now even the lockdown was lifted, now today is 12 july 2020 the product is still not been delivered, its been more than 4 months now. The company is forcing me to cancel this order, but i refused to cancel it and demanding the delivery of my product.

Please provide some help...

Regards
Rumaan
[protected]
[protected]@gmail.com

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Flipkart customer support has been notified about the posted complaint.

Jul 12, 2020

Updated by Furqan Hamid Draboo Flipkart is repeatedly sending me the same email where they are saying to cancel your order.But i simply want my product and i won't cancel the order at all.

Verified Support

Jul 13, 2020

Flipkart Customer Care's response We will revert on it.

Jul 13, 2020

Updated by Furqan Hamid Draboo Today i spoke with one of the customer support executive of flipkart (puja), she was just saying we are sorry for the delay of your order please cancel this order, then i got harsh with them and i insisted her to transfer this call to your senior officer so that i could take up with him then she was saying as we are working from home, so we cannot transfer this call to our senior officer but we assured you that your product will get delivered by 18th july 2020.
now i am waiting for the delivery...