Flipkart — need a proper response | |
Dear Flipkart Customer Service Executive, This is the third time I'm complaining about the same issue. First of all, I'm requesting you to not reply with " Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. " Please read the issue fully and understand it before replying. (2nd Time) - May I Know what the trend you are talking about??? As I already said that the mail i received saying 'bla bla bla' is not my mistake to get my account blocked. Hence I registered a complaint here at consumercomplaints But you are replying here the same 'bla bla bla' !!! Why Flipkart why ? As I was a Flipkart Plus Member. Is this the customer support you are giving ? Even the mail support is not working When I mail something I'll get a response saying "Hi, Sorry, the email ID [protected]@flipkart.com is no longer in use.Please visit our Help Centre here to get quick answers to your questions or to contact us." and when I click on the link that provided in the mail it'll ask to login and again the account is blocked... and can you please Elaborate the trend you are talking about please... (https://www.consumercomplaints.inflipkart-login-trouble-customer-support-is-not-responding-c2422986) (1st time) - I tried to order a gaming mouse which has an offer, but when it's in shipping stage the order was cancelled. Without notice. When i contacted cs they told order was cancelled by seller because of stock issue and the incident will not repeat again... So i tried booking the same product again after 2 days. And again the product was cancelled by seller. But now my account is blocked for booking the same product multiple times... When i contact cs, they are telling that they don't know the reason why my account is blocked and raised a request to backend team. But i received a mail saying "we'd like to let you know that your recent order (Od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account." (https://www.consumercomplaints.inflipkart-unable-to-login-blocked-my-account-c2420925) and I'm requesting you again to not reply with " Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. " Even then if you want reply the same, then *please let me know what's the trend in my orders, and what is trend means in your perspective. *please give me a mail id (which is working/ not the [protected]@flipkart.com) to contact the CS Executive directly. *** PLEASE NOTE : IT'S SELLER ISSUE, MAKE THEM PAY FOR THAT, NOT THE CUSTOMER... If replied positively and after completely reading the above said. Then Thanks in Advance... Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 Flipkart Customer Care's response We will revert on it.
| |
Add a Comment | |
55%
Complaints
46546
Pending
0
Resolved
25436
View all 46546 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment