Flipkart — Need help product not getting delivered on time

Address:	Flipkart internet pvt ltd, ozon many tech park, #56/18 & 55/09, 7th floor, Garvebhavialya, Hosur road, Bangalore 560068, Karnataka, India
Website:	Flipkart

Hi Team,

I have ordered laptop through Flipkart on 26th September but still my order is not shipped yet. Although delivery date was 5th October which is now changed to 12th October and still product is not shipped and coustomer support team is also not helping me call multiple times they are saying issue is escalated to high authority but still it's not resolved.
also my EMI has started and i have not received my order.
This is really very bad service from Flipkart not expected such kind of service.
Please help me to deliver my product ASAP.

THANKYOU
Pritam Singh