Flipkart — Need Replacement of Correct Item which I ordered

Website:www.flipkart.com

Dear Flipkart Customer Support,

I have mailed you and called many times and you always say your number was not reachable so you can call me at my alternate number [protected] which I have provided you many times. I need this to be solved today

IN[protected]

I am writing to express my deep frustration with the washing machine that I recently received from your company. I had ordered a specific model, but what was delivered to me was completely different.

This mistake has caused me a great deal of inconvenience and wasted a lot of my time. I had to rearrange my entire schedule to be present for the delivery, and now I am left with a washing machine that I never ordered nor wanted.

I would like to request an immediate replacement of the correct washing machine that I had initially ordered. I am not interested in any other model or compensation, I just want the product that I paid for.

I hope that you can resolve this issue as soon as possible so that I can have a properly functioning washing machine in my home. I trust that you will take swift action to rectify this mistake and ensure that it does not happen again in the future.

FYI I ordered
Whirlpool 7.5 kg 5 Star, Inverter Heater Fully Automatic Top Load with In-built Heater Grey (360 BW PRO INV H 7.5 GRAPHITE)

and I received
Whirlpool 7.5 kg Fully Automatic Top Load Washing Machine Grey (WHITEMAGIC ELITE)

Sincerely,
Deepanshu
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