[Resolved] Flipkart — need to access my orders

[Resolved] Flipkart — need to access my orders

N NishaBisht from Noida, Uttar Pradesh

Respected sir I want to say that i hv an account in flipkart with mobile no. [protected]. I m unable to access my account from the last few months. I need invoice of my order for warranty purpose. But i m unable to open my account using my old username and password.in order to access my account i selected the forget button. Then i received otp. On entering the otp a screen was pop up to set a new password. Then i entered a new password. But the password was not updated and a screen was pop up showing message that "unable to update new password. Please retry." i m attaching screenshot for this. I need invoice of my order for service centre as my order meets warranty conditions. I want to claim warranty on that. Kindly resolve this issue as soon as possible. +1 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 12, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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