Flipkart — Need to return acer aspire laptop as it is faulty product been sold to us.

Address:	Mumbai City, Maharashtra, 400043
Website:	www.flipkart.com

Hi,

With reference Order ID= OD[protected]

I have bought Acer Aspire latptop from Flipkart online but when i check and i found that laptop Touchpad is not working at all then immediately i have raised the request in Flipkart to return the product, then they call up to me and closed the case saying that we cannot return the product as its not our concern and you can contact to Acer company for the same, then i again log the call and i told them don't close the case as i have bought the laptop from you only then they said acer engineer will come to you to cross verify the laptop @ 3rd of Aug at 11.00 AM and I wait for him but no one come then again i call up then they said engineer will come 5th of Aug @ 11.00 AM then again i have wait but no one is come up then finally i call them to return product asap but flipkart representatives keep saying that Acer engineer will come then only will process.
Please find below refund request raise at Flipkart online company
Refund (Return ID:[protected]
Refund (Return ID:[protected]

Request your assistance for the same.

Thanks,
Ashraf Sayed