[Resolved]  Flipkart — negligence on the part of flipkart

Address:	Jaipur, Rajasthan, 302020
Website:	www.flipkart.com

Dear Sir/ Ma’am,

I had raised a complaint against flip kart for negligence on the part of company with respect to delivery of wrong product on 7th July, 2018 vide order ID: OD[protected] in respect of which a call had been received from flip kart executive and assured me via. mail that seller has arranged the pickup for your above product on 14th July 2018. (Please find attached herewith screenshot for your consideration).
But despite of the mail from your team, my return request got cancelled automatically. Then again I received a mail on 16th July 2018 from your team stating that “seller has arranged a return for the product (Please find attached herewith screen shot of the same for your reference) which also stated that the product will be picked up on or before 17 July 2018” but the flip kart did not arrive to take the product even though they texted via. SMS on 17th July, 2018 for the pickup of the product (Please find attached herewith the screen shot for your reference).

On 19th July 2018, being a conscious consumer, I called on the number being provided through SMS in return of which received such a pathetic reply that We have no such Parcel with this name.

I am so much hassled and disturbed with the inconvenience so caused and I am extremely disappointed that Flip Kart being such a big and reputed brand renders such a pathetic services and now being aware about my rights, I want my money back for the parcel so ordered along with adequate compensation for such inconvenience.