[Resolved]  Flipkart — negligence/deficiency in service!

Address:110021
Website:e com express & its principle flipkart

Scheduled delivery date i. E. 27 has been postponed, it compelled us for tracking on 29/09 ; the tracked order was out for delivery at 1147 hrs and at 1731 hrs., we called twice at flipkart and was assured the delivery by 1900 hrs followed again by the receiver to wait for the guaranteed delivery. We wasted whole day for the order to arrive but at 10:10 p. M on the same day we received a sms saying that our shipment was undelivered. Today again the whole exercise has been repeated in tracking, calling flipkart, ecom express but all our efforts have not yielded any results so far and the consignment is still mysteriously undelivered at 1800 hrs. Dated 30/09/17. This whole episode depicts and proves negligence, deficiency in service and unfair trade practice on the part of flipkart and its agents. Suitable compensation for the mental agonies faced by us, (Failure to deliver as per promise) is desired from flipkart. Along-with delivery of our consignment immediately.

Sarthak
[protected]
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Nov 30, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Oct 21, 2017
Flipkart Customer Care's response
Interacted with the customer conveyed the apology closing the issue.
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