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Flipkart — Neither Delivering my product nor providing refund

I ordered Samsung galaxy S6 lite (Rs 24, 999) on 23rd July 2022 and paid via UPI product was supposed to be delivered by FLipkart on 27th July 2022 but it got delayed to 1st Aug 2022 then customer care agent told me that
within few days i will be recieving the amount but i didnt got any amount and everytime they are just delaying the date
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