Flipkart — Neither delivering, nor cancelling my PREPAID order.

Anmol J

Sep 12, 2022

Address:

India.

Horrendous service by Flipkart! This is basically just testing the patience of your customer! Ordered on 8th Sept, & was supposed to be delivered on 10th Sept. Today is 12th, neither has the product been shipped, nor am I able to cancel it. It's a prepaid order. Even if I'm trying to cancel the order, it is getting unsuccessful. Contacted many customer care executives, and none of them have resolved this. I want to cancel this order and want my amount refunded, ASAP! Tired of all your "technical error" excuses! Tired of calling you guys for the resolution since 4 days! Order id: OD[protected]
My email id: [protected]@gmail.com

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Flipkart customer support has been notified about the posted complaint.

Sep 13, 2022

Updated by Anmol J Update: Today, i.e., 13th September, 1:35PM, I got a call from the flipkart "escalation team" and the person said that this issue will be escalated to the seller and I'll get the resolution within the next 24 hrs. This is the nth time they're saying this and I've lost count of the number of calls and chats I've had with their customer care, and the number of hours of my precious time I've wasted. But, since this call was from their escalation team, I'll give them 24hrs, one last time. If the issue isn't resolved within next 24hrs, I'll hire a lawyer and proceed to the consumer court to file a complaint.