[Resolved]  Flipkart — New IPhone 11 pro touch not working

I recently ordered iphone 11 pro. The new phone touch screen is not working. Although there is a return policy till 19th it's not responding. I tried to raise the return request on the same day, intially they said delivery status might not be updated need to wait for a day and try. The next day also it's not allowing to return and we havent received any sms or email to return the product. Customer service is hanging out the call without responding. Issue is not solved and i dont want to repair my new phone. Its ridiculous. I dont want the phone. I want to return it. Order I'd OD[protected]. I never ever expected such service from flipkart.