[Resolved] Flipkart — New ZenFore 2 Sim 1 slot not working

sagar_619

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I have purchased a Asus ZenFone 2 from Flipkart on 8th or 9th June the 2nd time 1st request for the product was denied as the phone was not available with 4 GB RAM and after ordering the product twice i received it on 10th June'15 but its SIM 1 slot is not working. I called the Flipkart customer support they said i will receive a call from the technical team the next day at 4:30 pm but till now i have not received any call. Its a Brand new phone which i have purchased and am not getting any assistance from your side to get this mobile working. Please arrange a call from your end and get it resolved. Otherwise i wont have anyother choice but using alternate ways to get it fixed or replaced which will reflect very badly for your company. Please arrange a call back on [protected] within 24 hours. Regards, Sagar Khanna

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Complaint marked as Resolved

Verified Support

Jun 17, 2015

Flipkart Customer Care's response Dear Sagar, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.