Flipkart - Nisa Pearls — Refund not received even after a month

A_Vasu

from Chennai, Tamil Nadu

Website:

Flipkart

My order id OD[protected] for Rs.485. When I received damaged products, I returned the items the very next day and I got a sms saying that my refund is initiated and I will get it to my account in 8 working days. But its almost a month since I returned the articles, but I have not received the refund amount till now.

I raised many complaints against the same to Flipkart, but all in vain and I don't even get proper replies from them nor my refund amount. But the status of the order alone says that refund is successful which is really frustrating.

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Comments

A_Vasu

from Chennai, Tamil Nadu

I got a call from Flipkart person stating that they have already refunded the money and asked me to approach my bank with the incident id they gave.
I did inquire my bank regarding the same and told them about this incident id. The bank representative clearly told me that there is no need of such incident id and that there is no credit for refund has been made. They also stressed me that it is the creditor's (Flipkart's) responsibility to check on the incident status.

Flipkart representives should look into this and return my money. I have also emailed Flipkart regarding the same.