[Resolved] Flipkart — no compensation received for loss incurred due to damaged product received. | |||||
I purchased one hero blade 26t 26t 18 speed hybrid cycle of rs 5389/-. The cycle was delivered to me on 04/10/2017 in unassembled state. I have to assemble the cycle at a cycle repair shop. The brakes, pedal, rear wheel of cycle were defective. Although the cycle mechanic assembled the cycle with some repair work in rim and spokes, but still it was not in a good working condition. The wheel was not aligned in centre and rear brake was always rubbing the rear wheel therefore wheel was not revolving freely and pedal was also defective. The mechanic advised me to change the cycle. I then requested for return of defective cycle or replace it with fully assembled cycle without any monetary compensation from flipkart from whom i purchased the cycle. My request for return was accepted and i received the refund of the amount i paid flipkart for its purchase. Cycle returned on 10/10/2017. Refund of rs 5389/- received on 13/10/2017. I had to incurred a loss of rs 500/- which i paid to the cycle mechanic for assembly and repair of cycle. Executive at flipkart refused to compensate me for this loss. I also lost my precious time in all these activities. Phone no [protected]. I am requesting a compensation of monetary part only and not of mental harassment. Was this information helpful? | |||||
Dec 16, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 10, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Nov 12, 2017 Flipkart Customer Care's response Customer demand for compensation so denies the request as provide information. Hence, closing the complaint from our side.
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