[Resolved]  Flipkart — no cost emi fools me with interest in the emi

Address:Chennai, Tamil Nadu

Order date : 14 april 2018.
Invoice number : fabokh[protected]
Product : vu 98cm (39 inch) full hd led tv

I have purchased a product from flipkart in the mentioned date from my friends flipkart id. I had an offer that no cost emi for 9 months.
So i paid through my credit card. I never notice the monthly due since i have another purchase bills along with this.

Recently i notice the amount i paid to my credit card is not reduced the interest. I already 7 due for my order. I notice that i am end up paying the emi with interest.
I checked with bank they replied me that the interest will be bare by flipkart as a discount. But that is not the case here.

In the invoice the amount mentioned is 18999, and they mentioned the discount is applied but not applied really. I am end up paying the interest that costing me 18999 + gst.

Is this the way major online seller like flipkart do. I would like to file this against flipkart and needs a resolution on this.

Regards
Caxton
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 07, 2018
Updated by CaxtonTitus
The screen shot for the discount conformation

Verified Support
Nov 19, 2018
Flipkart Customer Care's response
We will revert on it.
Dec 10, 2018
Updated by CaxtonTitus
Any update on this @Flipkart Customer Support
Complaint comments 

Comments

I Have Purchase a realme c1 Mobile Through Flipkart... After Unboxing The Phone is Damage condition...three Time Request To Return But Every Time Reject By Seller ...Replacement Requesting Number[protected],[protected],[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information