[Resolved]  Flipkart — no proper customer support - need resolution for in[protected]

Address:

Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 208 9898

Hi team,
Good day, please understand my query. I ordered three herballife product in flipkart and when i received i got only two product. I informed your team and explained about the issue more than 10 to 15 times but still now i didnt get any proper response. All the time whenever iam contacing they are extending the resolution date. Its been month iam chasing with you folks but there is no luck. Iam not sure how your quality team is auditing the customer chat, if they are not able to answer they are simply transferring the chat to another agent and making customer more frustrated. There is no resolution through customer chat, mail, call. I am not sure how i need to contact apart from this. I cleared stated its product missing and i submitted the all the documents and if you want iam ready to provide more information. Package was torn out and side it was damaged. I kept the parcel as it as if you want you can sent your courier team to check the parcel and identify the issue, if you are nt able to take decision. Team as already told i contaced you folks in all channel but i didnt get solution and no proper answer. As per your team it should closed before 21st but there is no answer still aftr that they exyended to 24 th then they extended to 27th. Still we didnt receive any response from your team.. Only answer iam getting "we escalated your issue to concern team we will get back to you 48 to 72 hours" like this only its extending. I hope this will resolve before this month or else surely iam going to consumer forum. You folks really making customer so much frustated