Flipkart — No refund for the cancelled airline

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Hi Team,
I need your support and help here in getting the refund and registering the complaint against Flipkart Travel.
I booked a ticket from Delhi to Jammu to Kashmir on 23rd Apr 2023 for my sister and nephew. PNR is K5VCTV using Flipkart Travel for Go Air flight G8-357.
The flight got cancelled and GoAir refunded the amount, however I have not received the amount from Flipkart, all they say they are waiting for the refund from airline in their virtual account and not providing any meaningful update.
Hence I have to escalate to you and other forums.
I am attaching the mails for your reference on What Flipkart and Go Air have communicated. Hope you will help me to escalate and log a complaint for that.
Regards,
Ashutosh Upadhyay