[Resolved] Flipkart — no replacement for damaged product

Robert 7850

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600087

I have purchased a sofa from flipkart, They delivered me a damaged product so i have asked for replacement or refund. Flipkart is not accepting my compliant and asking to keep the product with damages. Every time when they are contacting me asking me to keep the product instead of giving a proper solution on it.
Order ID: OD[protected]...

Was this information helpful?

No (0)

Yes (0)

Dec 5, 2019

Complaint marked as Resolved

Problem solved, Flipkart gave me a refund.

Verified Support

Dec 06, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Bharat Lifestyle Mareena Fabric 6 Seater Sofa with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 22 Nov 19 and should be reflecting on your credit card by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.