[Resolved] Flipkart — no replacement-no refund | |||||
Order ID OD[protected] Purchased a mobile few days back. The mobile has technical issues. But flipkart isn't confirming refund/replacement. Plz help! Full story: The product has issues. Mobile gets switched off frequently without any battery drain. You have remove its battery, put it again and plug in the charger after every 1 hour to restart it again. I requested a replacement/refund whichever possible. They sent a technician who asked me about the problem, couldn't resolve the problem in the device. He said contact flipkart customer care for a replacement. I contacted flipkart, they scheduled a technician visit again. This time the technician didn't even visited but he forwarded a fake update to the flipkart about his visit. Please help ! Replace the product. Was this information helpful? | |||||
Sep 12, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 12, 2018 Flipkart Customer Care's response We've interacted with the customer and delivered a new replacement, closing the complaint from our end.
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