[Resolved] Flipkart — nokia 3 mobile return that product product id of[protected]

Srinu Sura

from Gudivada, Andhra Pradesh

Address:	East Godavari, Andhra Pradesh
Website:	Flipkart.com

That engineer visited my house but he didn't understand the problem he didn't find out the trobul shoot he simply said my house electrical wiring is causing for that problem it's a bullsheet analysis we used some more android mobile no one divice didn't have that problem am trying to recharge my mobile in my friends home but no results same problem occurred lake of knowledge he given that report am a regular customer to flipkart previously am purchaged lot of products from flipkart but never happened like this now am feeling very bad about flipkart customer service it's not a matter of 10000 bucks if that phone blasted due to over heating who responsible for my life please try understand customer problem take your divic and refund my amount as early as possible otherwise am putting complent on consumer court this time i loose my confidence on flipkart once you think about flipkart brand image you don't sell this type of low quality and manufacturing default products

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Nov 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2017

Flipkart Customer Care's response We had interacted with the customer and he says that I am not satisfied with tech visit and your technician says that issue in my home wiring is not proper because of that mobile is heating up and this not a resolution and I need the service from flipkart I am not going to visit any authorized service center and I will file case in consumer court. Informed the customer we are sorry to know that issue in the device and as per our technician no issue in the device and asked customer to visit the authorized service center for further assistance and customer disconnected the call. Hence closing the complaint.