[Resolved] Flipkart — Non delivery of actual purchased item

amarjeet BTI

from Gonda, Uttar Pradesh

Address:

Bathinda, Punjab, 151001

Hi, I have purchased Gumber mosquito net-pink of Rs.469/- by order no OD[protected].

Instead of my actual item, delivered me one t-shirt of movements company. I requested customer care for replacement of said item and send me my orginal odered item Gumber mosquito net.

But I am surprised to see that once again delivered me same item i.e. t-shirt which thing having not cost more than Rs.200/-

Today I have also put this in notice to the customer care staff and requested to send me my orginal item istead of this t-shirt. They arranged to pick up boy just now 16.15pm today but not deney to pick up item with demand Gumber Mosquito Net which I have till not received. So your delivery man not accepted the item for return/replacement.

I hereby request you to resolve my issue as soon as possible please.

otherwise I will put my case through consumer court.

Thanks

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Dec 12, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 12, 2016

Updated by amarjeet BTI Hi, I have purchased Gumber mosquito net-pink of Rs.469/- by order no OD[protected].

Instead of my actual item, delivered me one t-shirt of movements company. I requested customer care for replacement of said item and send me my orginal odered item Gumber mosquito net.

But I am surprised to see that once again delivered me same item i.e. t-shirt which thing having not cost more than Rs.200/-

Today I have also put this in notice to the customer care staff and requested to send me my orginal item istead of this t-shirt. They arranged to pick up boy just now 16.15pm today but not deney to pick up item with demand Gumber Mosquito Net which I have till not received. So your delivery man not accepted the item for return/replacement.

I hereby request you to resolve my issue as soon as possible please.

otherwise I will put my case through consumer court.

Thanks

Verified Support

Nov 08, 2016

Flipkart Customer Care's response Spoke with customer as he said that he had ordered for the mosquito net but he had received t shirt twice so apologies to customer regarding the issue and informed to him we will look into it that such mishaps does not gets repeat again in future. As customer said that he had received the refund .

So closing the case from our end.