Submit a Complaint
Mobile Handsets
Flipkart

[Resolved]  Flipkart — Non delivery of order after three reschedules

Website:flipkart.com

18th June 2020

Flipkart is not able to deliver my order on promised date and has revised it three times so far. There is no way to track the delivery as well. I have raised an incident with them but there is no good response.

The incident number is IN[protected], the order number is OD[protected]

I request you to help me resolve the deadlock with my order as I have made this order work from home easily. Every delay is causing me back problems.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 26, 2020
Complaint marked as Resolved 
They just delivered after the need was over citing issues with the seller. No quick resolution nor a refund. In the end received a defective product.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2020
Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Suncrown Furniture Solid Wood Office Table'' and will be delivered to you on or before "5th Jul 20''. Have a nice day!
Jul 03, 2020
Updated by vinodkumaar Every six days I receive a delay notification for 6 more days for the past 3 scheduled delivery. This was ordered for preventing backache when working from home. I will have to press for a case for compensation if the delivery does not happen by 5th.
Jul 06, 2020
Updated by vinodkumaar One more promise missed, this is the 4th time a delivery is being missed.
Jul 14, 2020
Updated by vinodkumaar Two more promised delivery misses. It has been more than a month with no way to find out where it is.
Jul 15, 2020
Updated by vinodkumaar Got it after 6 reschedules and persistent follow ups with the call center who has no clue other than what the systems tell them to do.
Verified Support
Oct 27, 2020
Flipkart Customer Care's response Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "Suncrown Furniture Solid Wood Office Table'' and will be delivered to you on or before "5th Jul 20''. Have a nice day!
Complaint comments 
1 Comment

Related Flipkart reviews

[Resolved]Flipkart.com - Book Not Recieved3[Resolved]Flipkart.com - False promise and shipment failure25[Resolved]Flipkart - The people working in Flipkart3[Resolved]Flipkart - List Price & Discount1[Resolved]Letsbuy.com - Item not shipped
View all 46712 Flipkart Reviews

Comments

Same problem I m facing
Same seller. Worst buy
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25442
    View all 46712 Flipkart reviews & complaints
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information