Flipkart — Non delivery of prepaid order - high value gaming laptop

Address:

Bengaluru

I placed an order for an INR 99, 990 worth gaming laptop on 25-Sep as part of Flipkart BBD sales. Promised shipment date was 1-Oct with delivery date of 3-Oct. On non-receipt of item on 3-Oct, I immediately raised a complaint with Flipkart. After multiple follow-ups, I was promised a resolution date of 7-Oct. With further follow-ups the revised delivery date of 10-Oct was promised. On 10-Oct too, the item was not delivered and hence I raised the issue with Flipkart via Twitter as well writing a formal complaint to their grievance office and head of sales. I was then told a revised resolution date of 12-Oct. Today is 14-Oct and there is complete silence from Flipkart with no revised delivery date or resolution. My emails (with 2 further follow-ups) have yielded no response. I believe I am a victim of cheating and fraud. My money has been taken by Flipkart on 25-Sep with NO fulfillment