[Resolved] Flipkart — Non Delivery of Product Order ID - OD[protected]

Amit Mokashi

Address:

Mumbai

Ordered on 13 April 2021. Original delivery date 15 April 2021-nogo,
Promised the delivery by 20th April 2021-nogo,
Received SMS from Flipkart that it would be resolved by 22nd April 2021, and on the website, it says postponed to 23rd April 2021.

Looking forward to Flipkart concern and specialists team to take action and delivery the product however, what I am getting is a postponed date each time. "tarik pe tarik"
No Proper communication from Flipkart Team.

Kindly look into this asap.

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May 14, 2021

Complaint marked as Resolved

This Issue is not Resolved. It's been a Month now, I have not received the order yet. False status updated by Flipkart as Issue Resolved.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2021

Flipkart Customer Care's response We will revert on it.

Apr 27, 2021

Updated by Amit Mokashi Order ID - OD[protected]
Ordered on 13th April 2021, Original Delivery date 15 April 21-nogo, Promised on 20th April no-go, postponed to 23rd April 2021 nogo. Again postponed to 27th April 21, Today. However, the status is still not updated neither anyone from Flipkart is taking ownership of this issue.
This is a complete failure / Misguidance / False Promise / inappropriate status update / No proper communication from the support team.

Apr 28, 2021

Updated by Amit Mokashi Order ID - OD[protected]
Ordered on 13th April 2021, Original Delivery date 15 April 21-nogo, Promised on 20th April no-go, postponed to 23rd April 2021 nogo. Again postponed to 27th April 21 - nogo. Promised to be resloved Today 28th April 2021 - nogo. However, the status is still not updated neither anyone from Flipkart is taking ownership of this issue.
This is a complete failure / Misguidance / False Promise / inappropriate status update / No proper communication from the support team.
Because of Flipkart i am stuck with a faulty TV .

May 11, 2021

Updated by Amit Mokashi Order ID - OD[protected]
Ordered on 13th April 2021, Original Delivery date 15 April 21-nogo, Promised on 20th April no-go, postponed to 23rd April 2021 nogo. Again postponed to 27th April 21 - nogo. Promised to be resloved Today 28th April 2021 - nogo. Next Promised date for Resolution 4th May 2021 - nogo. Still awating an update. However, the status is still not updated neither anyone from Flipkart is taking ownership of this issue.
This is a complete failure / Misguidance / False Promise / inappropriate status update / No proper communication from the support team.
Because of Flipkart i am stuck with a faulty TV .

Verified Support

May 15, 2021

Flipkart Customer Care's response Hi,

Order ID: OD[protected]

We are sorry for the issue caused. As per the update from the team we would like to inform you that due to lockdown in MH all the large shipment warehouse has been shutdown however seller is ready to provide you Rs.1000/- as TOA.

Your kind understanding is appreciated

May 29, 2021

Updated by Amit Mokashi Lockdown started on 14 April. Since that time itself, your shipping status has been 31st MAy 2021.
The order was placed on 13 April 2021. Your team took 10 days to tell me that now it cannot be shipped.
because of your irresponsibility now I have no TV. And if you really want to give TOA share the entire amount of the TV as TOA + Refund.