[Resolved]  Flipkart — non delivery of sofa set on time, id:[protected]

Address:New Delhi, Delhi, 110094

This is to intimate to you that i had ordered a gioteak leatherette 3+1+1 brown sofa on 17th oct 2017. I was assured by your company that the item will be delivered to me by 02/12/2017. Your online system is also showing the detailed system that it will be delivered by 02/12/2017. But when i enquired about my item today, i came to know that even it has not been dispatched yet by the manufacturer. It is really embarrassing condition for me. Once i have paid in advance than why my item is not being delivered on time. And if there was a delay in transit, than why it has not been updated to me, why you were waiting for a complaint by the customer. Why you have not followed it at your own and informed me about delay. Who will be penalised for this delay. Why i should bear for your inefficiency. Also please intimate me the actual date of delivery along with the amount your are refunding me as penalty.
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Jan 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
Flipkart Customer Care's response
We will revert on it.
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