Flipkart — Non processing of refund amount

Address:

Jamnagar, Gujarat, 361140

This is with reference to my order no OD[protected].

I placed my order for refrigerator on 15th Apr. I recieved the product on
20th Apr in damaged condition.

Flipkart initiated the replacement on 23 Apr. But due to higher replacement
timeline on delivering the new product, I requested to change my replacement request to refund of amount on 26thApr .

Since 26Apr, replacement cancellation request is under progress. I
contacted customer care, social media but they keep on giving new timeline
for resolution & are of no help.

I am fed up chasing up customer care for my refund. I overall had worst
experience shopping on flipkart specially customer care team.

My product has already been picked up on 28th Apr, by Gati courier( Docket
No :[protected]

They are just keep on giving fake promises to customer.