Flipkart — non-refund of rs.26999

M/s Flipkart is not refunding my money Rs.26999 deducted on[protected] through SBI net banking while ordering Midea 1.5 Ton 3 star split AC. The order was not successful due to network problems. Details are as below.

Online Retailer : Flipkart
Item ordered : Midea 1.5 Ton 3 star split AC.
Order ID : OD[protected]
Order date :[protected]
Amount deducted : Rs.26999
Mode of payment : SBI net banking
Transaction Ref. No. : IGAGNQVOV6

M/s Flipkart has taken details for refund but delaying day by day in processing my refund Rs.26999. 38 days has gone and still waiting for my refund. This is a very very BAD PRACTICE of online retailer Flipkart towards customer specially after overtaken by the Wall Mart.

VERY VERY POOR RESPONSE & A VERY BAD BUSINESS PRACTICE BY M/S FLIPKART IN INDIA.

Customer :
Awadhesh Kumar Pandey
Mob. # [protected] &
[protected]
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Aug 14, 2019
Updated by Humpe
Refund not yet processed by M/s Flipkart even after 38 days ( from[protected] has gone from the date o[censored]nsuccessful order.
Aug 16, 2019
Updated by Humpe
Refund of Rs.26999 is not yet credited even after 39 days have gone.

Very very longer delay by M/s Flipkart.

Verified Support
Aug 16, 2019
Flipkart Customer Care's response
We will revert on it.
Aug 16, 2019
Updated by Humpe
M/s Flipkart, please let me know the final deadline of my refund Rs.26999 as 39 days have gone.

This is a question of Flipkart's Goodwill in online business.

Is this customer's satisfaction expected from M/s Flipkart ?
Aug 16, 2019
Updated by Humpe
Please find attached SBI Bank's confirmation for transaction confirmation to Merchant Account on[protected].

Aug 16, 2019
Updated by Humpe
Please expedite my refund Rs.26999 as all proofs have been attached and all details required for refund have been e-mailed.
Aug 16, 2019
Updated by Humpe
Please expedite my refund Rs.26999 as all proofs have been attached and all details required for refund have been e-mailed.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46738
    Pending
    0
    Resolved
    25444
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information