[Resolved]  Flipkart — non replacement of electronic item purchased from flipkart

Website:

Flipkart

I had purchased ifb 23l convection microwave oven from flipkart for rs 7918/-
Order id-od[protected]
Seller:- omnitechretail

Series of events
1-placed an order on 16th may 2018
2-received my product on time.
3- ifb techinician visits for installation and demo and declares product to be defective
4- i place a replacement request saying product recieved is defective on 20th may 2018
5- my replacement request gets cancelled without my prior information.
6- i placed another replacement request on 22nd may 2018 and i was informed that there will be another technician visit at 24th may 2018 to check the product
7- no visit by technician on 24th may, on calling flipkart, i was told technician will visit on 29th instead.
8- no visit by technician on 29th may as well
9- today on 30th may i recieve an email from flipkart team that they will contact me within 4 hours but its been more than 8 hrs and i havent recieved any intimation

Grief caused :- the purpose for which product was required has already lapsed. Moreover i have to undergo stress and wastage of my time in talking to flipkart customer multiple times.

My appeal
Require working model of my microwave oven at the earliest.
Compensation for time wastage and unnecessary stress caused to me by flipkart and its seller omnitechretail.

I also request compensation for breach of trust and condition by seller :- it promised 10 days replacement but its already crossed 10 days