[Resolved] Flipkart — not able to pay flipkart pay later amount

mkh9824

from Mumbai, Maharashtra

Website:

www.flipkart.com

Hello team
I want to pay our flipkart paylater amount ₹586 pending on november 2018 month, but when i click that link they show me try after sometime,
Because flipkart block my account for high cancellation issue,
But there is not my fault, i want to pay my due before due date but flipkart blocked my account,
Manytimes we send mail on flipkart for that issue and also call customer care executive but there is no one resolve that issue,
If flipkart doesnt solve this issue so why they send me sms daily for issuing legal notice,

I have 150 or more call records which i was tell them to give me an option to pay and all the mails from which i was replied them to give me an option to pay...

Kindly solve asap

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Mar 7, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 04, 2019

Flipkart Customer Care's response Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Earlier account was unblocked but customer did nit make the payment so that account has been blocked again and no longer customer can use the account Hence, closing the complaint from our end.

Feb 04, 2019

Updated by mkh9824 Flipkart was unable to provide me that when they was unblocked my account. I was received a call from Flipkart Customer Care stating that I will be informed via call/email when my account will unblocked but they was never called me and when I was asked for proof of when will they unblocked my account but they was saying that 'we don't have' so why did they was said that Account is Unblocked??