Flipkart — not able to play snake smash game
Delhi, Delhi, India
IsIshan Gogna on Sep 22, 2019
This is to inform you that i am unable to play any games on the game zone section of the application.
I have even read the terms and conditions of the game many times and i am very much sure that i haven't violated any of the mentioned rules of the game.
This issue is faced by other users too and has never been solved and has been marked as resolved falsely.
With so many screenshots attached (More mailed to the feedback mail id) i don't need to explain my problem and anger to you and your team, i don't want any extended mails to my mail as my problem is very clearly stated and i want an immediate action to be taken.
Tired to hear all your silly excuses and responses, we want a proper reason for this to happen.
And a kind request, if you do not have any idea regarding this major problem, please contact a knowledgeable colleague and solve this. Your response mails like... Please reinstall... This offer is not applicable for this state etc are simply showing that u just want to get rid of this issue.
I am using flipkart since many years now, and therefore i hope my issue will be resolved asap.
All the users need justice and want you to look into this matter urgently and re enable the game zone section.
Waiting for an immediate and valid response.
Account: ([protected] anjana gogna), ([protected] alisha gogna), ([protected] ishan gogna).
Following are the screenshots of people who are facing the same problem (Got to know from social platforms).
And some of them are now facing problem from months which is ruining the image of such a big ecommerce site.
Contact no: [protected]
[Sep 22, 2019] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response, Sep 23, 2019
We will revert on it.
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