[Resolved] Flipkart — not allowing me to login when I want to return an order

shiwani081

from Mumbai, Maharashtra

Website:

Jaipur

This app is just deceiving me. I wanted to return an order and they aren't allowing me to login my account. I talked to customer care and they said they will see to it in a week and after a week of complain they say that because of my huge returns they arent allowing for the same and they are just speechless when i'm asking them to detail me of huge returns. I'm even asking them that okay don't allow me to login but just return my last order and refund for it. Why shall i pay for something which had a return policy and which i don't want to keep. Why shall i allow an app to easy my money
Please help

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May 30, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Flipkart Customer Care's response We will revert on it.

Apr 29, 2019

Updated by shiwani081 Still not resolved.
They are basically still not able to give the large number of returns based on my return history of flipkart and the reason behind ceasing my account. It's just that if we they can't be on their policies they shall surrender the app and ban it.

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Comments

shiwani081

from Mumbai, Maharashtra

Still the problem is same...they are not able to provide reason behind ceasing my account and unnecessarily arguing on it... They still are not letting me login in the account or return the order.
I would request consumer court to ban such apps