[Resolved] Flipkart — not delivered and customer care was not giving any update its around 15 days over

vinay1969

from Dhandhuka, Gujarat

Address:

Medak, Andhra Pradesh, 502269

Dear customer care

Reg,
I have ordered no od[protected]

Marq by flipkart dolby 32 inch (80 cm) hd ready smart led tv
By 21st oct 2019 i haabeen delivered by 31st oct 2019

I have contacted so many time helpline but i have not received any prepare response today 05nov2019 till no update regarding delivery delayed details,
I request to if not recive my order i will go by legally.
From 31st oct till 05 nov drama going on ur flipkart team

Note this parcel started from hosur and it has reached to my dist sangareddy what is the problem to deliver? And simply flipkart is saying to customers are fool right this nat a right process its very worst thing the bug joke was the flipkart customer care don't have delivery boy details its very silly thing
And they are saying logistics issue sir we will take request you get ur order by today evng this word is 2nd nov2019 till now no updated

One more thing husure to sangareddy no issue just sangareddy whattpalli its jusy around 45km what is problem to deliver

Thank you im expecting my order without any fail

Warm regards
Vinay chakali
#[protected]

+1 photos

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Dec 12, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Jan 30, 2020

Flipkart Customer Care's response Hi,
We're writing in continuation to your last contact to know the status of your order with order id OD[protected].
While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 12 November by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.