[Resolved]  Flipkart — not giving me replacement

I have ordered Crocs Leigh graphic W women Black white wedgeS heels from Flipkart, size Uk 6 ... As I want one size smaller than this one that is UK5 ... It's showing in stock on the app from the same seller... But still they are not giving me replacement with one size smaller... I have contacted them many times but they are telling me that items showing in apps are only for new customers...
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Nov 19, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 16, 2019
Updated by Palzk
Not resolved
Verified Support
Oct 17, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the replacement order is delivered on 22 Oct 19. Hence, closing the complaint from our
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