[Resolved]  Flipkart — not giving my refund first placing the refund request and after approving it they cancel the same

Address:Nagpur, Maharashtra, 440022
Website:Flipkart

Order id:od[protected]
Yesterday i received my order in which the one lens is missing. After sometime i had called flipkart customer care and told them that the tamron lens in which we got only manuals of lens no lens was provided in the box they told me to hold the call and i was telling them for replacement that time they told me the seller does not accept replacement so u can only get refund for this product. So they have placed refund request for me which was also approved by the seller. After that i just went to market and buy the same product because i was getting my refund as they told me replacement cannot be done. Now i can see that the my refund request has been canceled by flipkart from there side so now there is a huge mistake from flipkart team what do i do by taking a replacement as i have already purchased it. Please revert to me as soon as possible and stop doing this type of mistakes so that people can trust flipkart in future doing this type of fraud doesnt suits you. Just see through it and give me my refund as soon as possible or i have to file a fir for the same.
Was this information helpful?
No (0)
Yes (0)
Jul 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information