[Resolved] Flipkart — Not giving refund of defective and low performance mobile

raz

from Bengaluru, Karnataka

Address:	Aurangabad, Maharashtra, 431001
Website:	flipkart

I have purchased redmi note 4 and after 1 hour o[censored]sed i find its defective and very low performance mobile now i am asking to refund me my amount on flipkart account even they are not refunding and forcing me to keep that mobile only for which i am not agreed kindly give me justice as they launched first time we dont know about quality of mobile and performance we faith and believe on flipkart when buy and found defective now asking for refund they are not giving so irritating and frustrating please do justice and refund me.my order no is OD[protected].

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Mar 9, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jan 31, 2017

Updated by raz I am having order no OD[protected] purchased redmi note 4 and within 2 hrs o[censored]se requested for return as poor performace hanging problem and all as i am not satiafied with performance and problem of mobile so poor quality now i want to retun it and refund my amount i dont want to use poor performance and low quality mobile as whatever specification mentioned are not up to tge mark so i want to purchase any other mobile from flipkart only but i want good quality mobile as i am.not finding in redme note 4 so please refund me my amount either in flipkart or my account as i am not interested to use 3rd class mobile forcefully.i am so frustrated and irritated with that plz refund me amount.

Verified Support

Feb 05, 2017

Flipkart Customer Care's response Spoke to customer and informed him that replacement has been approved, customer is not willing for replacement he wants the refund, Informed we do not have refund policy, however customer did not agree. Hence, closing the case.