[Resolved]  Flipkart — Not issuing refund, not approving my, And no response since so long regarding my purchase of apple airpods pro

Actually I had ordered apple airpods pro amounting rs 23965 on 3rd of June 2021 with Order ID - OD[protected] and the product got delivered to me and when I unboxed and checked my product then I came that I have received a wrong product which was different from its website specifications who doesn't support ANC (active noise cancellation) and was a little damaged at the edges so I immediately raised a complaint on Flipkart on 6th June 2021 and asked them for a refund for which they even asked me for my photo id proof and I do have sent it with them the same day and they gave me assurance that my case would get resolved by 9th June and was escalated tot he concerned team then I got a mail from their team that the issue is taking expected than longer time to get resolved and they extended my resolution timeframe to 10th of June and when I connected with them today on 11 June then they are again asking to wait for some more time. What i mean to say is they are just giving me false assurance and asking to wait for another 24-48 hrs to get this checked but they are not resolving my concern and not issuing me a refund and my return window is also going to end the next day.
So, i would like Flipkart to approve my refund request and initiate me a complete refund (of rs 23965) asap of my hard earned money and take this useless product away by arranging a pickup, and please stop harassing me like this.
As a proof of all of it am attaching all the images below.