[Resolved] Flipkart — Not made call timely

S P Tiwari

from Delhi, Delhi

Address:

Dhanbad, Jharkhand

Dear,

I got a time from technical committee at 3:51 PM today.
But the committee could not call me timely. After some time when I was busy at some other call then he would call me. That time I was busy hence a message I got that next day at 2.00 PM committee will call me. Why so? They should try timely to customer because we can wait your call only said time. I have no more time to receive your call beyond said time. So please earlier call me to to provide quick service to me.

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Complaint marked as Resolved

Verified Support

Feb 15, 2015

Flipkart Customer Care's response Tried calling customer multiple times and the line is busy and hence was not able to make contact.

Verified Support

Feb 15, 2015

Flipkart Customer Care's response Tried calling customer multiple times and was not able to make any contact with the customer. So sending e-mail to customer.

Verified Support

Feb 15, 2015

Flipkart Customer Care's response Spoke to customer on his alternate number '[protected]'. Customer complains that laptop display is not clear and its mentioned glare display and dell service center stated that the model is like that only and it is not defective. So informed customer to visit the authorized Dell service center and get a Jobsheet/acknowledgement to validate if the said product is defective and then we can arrange for a replacement only. Customer agreed, Service center details provided and also e-mail sent to customer.